Your visit: Quennell Hand & Wrist

01Before

We call you within a working day

Someone from the clinic phones to find a time that suits you and asks two questions: which hand you write with, and what you do with your hands all day.

Bring any scans you have had elsewhere
Wear a top with loose sleeves
Write down what you cannot do any more

02Day 1

Forty minutes with a consultant

The consultant examines both hands, measures your grip and pinch and asks what the pain stops you doing. If a scan would change the plan, it is done in the same building the same afternoon.

Grip and pinch measured
X-ray or ultrasound if needed
Results explained before you leave

03Day 1

You leave with a plan in writing

What we think it is, the options in order, and what we would choose in your place. A copy goes to your GP the same evening.

Written plan in plain words
A copy to your GP
A named person to call

04Week 2

Splint, injection or day surgery

Splints are made at the chair by the hand therapist. Injections are given in clinic. Operations happen in our own day-surgery theatre, usually under local anaesthetic, and you go home the same day.

Splints made while you wait
Most operations under local anaesthetic
Home the same day

05Weeks 3 to 12

Hand therapy with the same therapist

Short sessions, a few exercises that fit your day, and a grip measurement each time so you can see it come back.

The same therapist each time
Exercises that take minutes, not hours
Grip measured at every visit

06Discharge

We let you go when your hand does what you need

Not when a number is reached, but when you can do the thing you came in unable to do. You and your GP get a final letter, and you can come back without a new referral for a year.

A final letter to you and your GP
Back without a new referral for a year

From the first appointment to the day we let you go.