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Quennell Hand & Wrist 01632 960 718 Book

Consultant-led clinic, Penbury Cross

Quennell Hand & Wrist

Hands, wrists and elbows. Nothing else.

You see a consultant within ten working days, the scan is done the same afternoon if you need one, and your hand therapist works on the same floor.

  • 10daysworking days to a first appointment
  • 1visitconsultant, scan and plan in one afternoon
  • 6peoplefour surgeons, two hand therapists

Tap where it hurts

Put a mark where it hurts.

Choose a place on the drawing, the way a surgeon marks your skin before theatre. We will tell you in plain words what it usually is and what your first appointment involves. Nothing you choose here is sent anywhere.

Arrow keys move between places. Escape closes the note.

Consult note

No mark yet

Most people start at the base of the thumb. Choose any place on the drawing and the note fills in here.

Consult note

Marked Base of the thumb

Often this is
  • Wear in the thumb base joint
  • A strained thumb ligament
It usually feels like
An ache at the root of the thumb when you turn a key, open a jar or pinch something small.
At your first appointment
We feel the joint and test your pinch, and an X-ray is taken in the same building if it would change the plan.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Thumb side of the wrist

Often this is
  • A scaphoid fracture
  • A sprained wrist
It usually feels like
Pain in the hollow below your thumb after a fall onto an outstretched hand, sometimes days later.
At your first appointment
Same-day imaging. A scaphoid break can hide on a first X-ray, so we never send you away on a guess.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Middle of the wrist crease

Often this is
  • Carpal tunnel syndrome
It usually feels like
Tingling or numbness in the thumb and first fingers, often waking you at night, eased by shaking the hand.
At your first appointment
Simple bedside tests of feeling and grip, then nerve studies only if they would change what we do.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Palm, below a finger

Often this is
  • Trigger finger
  • A lump in the palm
It usually feels like
A finger that catches or clicks as it bends, or locks bent first thing in the morning.
At your first appointment
We find the catching point with your hand open on the desk. Many people go home with a plan that same afternoon.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Finger joints

Often this is
  • Wear in the finger joints
  • A jammed finger
It usually feels like
Swollen, stiff joints that are worse in the morning, or a finger that never settled after it was caught.
At your first appointment
We measure how far each joint bends, look for swelling and talk about what you need your hands to do.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Little-finger side of the wrist

Often this is
  • A cartilage tear in the wrist
  • Ulnar-sided wrist strain
It usually feels like
Pain on the outer edge of the wrist when you turn a door handle, lean on your hand or carry a pan.
At your first appointment
A careful examination of where it hurts and when, with ultrasound the same afternoon if it is needed.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Outside of the elbow

Often this is
  • Tennis elbow
  • A strained tendon
It usually feels like
Pain on the outside of the elbow when you grip, lift a kettle or shake hands.
At your first appointment
We test the tendon against resistance and talk about your work, your sport and your tools.

A guide, not a diagnosis. The consultant examines you before anything is decided.

Consult note

Marked Fingertip

Often this is
  • A fingertip injury
  • A drooping fingertip after a knock
It usually feels like
A tip that was caught in a door or a tool, or one that suddenly will not straighten after a knock.
At your first appointment
Same-week appointments for injuries, and a splint fitted by the hand therapist before you leave if you need one.

A guide, not a diagnosis. The consultant examines you before anything is decided.

A drawing of a left hand and wrist, palm up, with the bones and joints shown faintly beneath the skin, and a small detail drawing of the elbow. A violet surgical marker dot sits on the base of the thumb. mark 1thumb base mark 1scaphoid mark 1carpal tunnel mark 1A1 pulley mark 1PIP joint mark 1ulnar side mark 1lateral elbow mark 1fingertip
Elbow
Plate 1 Show us where it hurts. Left hand and wrist, palm up. Elbow in detail. Drawn for patients, not to scale

Who you will see

Four surgeons and two hand therapists. That is the whole clinic.

Every first appointment is with a consultant. The person who examines you is the person who operates, if you need an operation, and the therapist who splints you is down the corridor.

  1. Ms Ines Marrable Consultant hand surgeon

    Wrist fractures, and climbers with pulley injuries

  2. Mr Aurelio Penhale Consultant hand surgeon

    Nerves: carpal tunnel and the elbow

  3. Ms Saoirse Venning Consultant hand surgeon

    Thumb base joints and finger arthritis

  4. Mr Dov Ashcombe Consultant hand and elbow surgeon

    Tendons, and musicians who cannot stop playing

  5. Wren Halsey Lead hand therapist

    Splints made at the chair, while you wait

  6. Pippa Strand Hand therapist

    Back to work: trades, tools and grip

Drawn, not photographed: every clinician here is fictional.

From first visit to full grip

What happens, in the order it happens.

Five stages. Most people never need the fourth to be an operation.

Grip strength 34 kg Illustrative readings for one typical recovery, not a patient result.
  1. Day 1

    Consultant appointment

    Forty minutes with a consultant. We examine your hand, ask what it stops you doing and measure your grip.

  2. Day 1

    Scan, same afternoon

    X-ray or ultrasound down the corridor if it would change the plan. You do not come back for results.

  3. Day 1

    A written plan

    You leave with the plan in writing: what we think it is, the options, and what we would do in your place.

  4. Week 2

    Splint, injection or theatre

    A splint made at the chair, an injection in clinic, or day surgery in our own theatre. Home the same day.

  5. Weeks 3 to 12

    Hand therapy

    Short sessions with the same therapist each time, until your grip does what your life needs it to do.

What we treat

Index of conditions

Twelve things we see every week, in plain words. The marked ones have a full page.

All conditions
  • Carpal tunnel syndromeRead A squeezed nerve at the wrist: tingling thumb and fingers, worse at night.
  • Cubital tunnel syndrome The funny-bone nerve, squeezed at the elbow: numb ring and little fingers.
  • De Quervain's tenosynovitis Pain along the thumb side of the wrist, common when lifting a baby or a phone.
  • Dupuytren's disease Thickening in the palm that slowly pulls one or two fingers into the hand.
  • Finger joint arthritis Knobbly, stiff finger joints that ache in the morning and in the cold.
  • Ganglion A smooth, harmless lump near a joint or tendon that comes and goes.
  • Mallet fingerRead A fingertip that droops after a knock, because the tendon that straightens it has let go.
  • Scaphoid fractureRead A break in a small wrist bone after a fall, easy to miss and worth finding early.
  • Ulnar-sided wrist pain Pain on the little-finger side of the wrist, often a small cartilage tear.

For GPs

Referring a patient

One form, read by a consultant the same working day. We write back after the first appointment and again at discharge.

Open the referral form

Referral to Quennell Hand & Wrist

Our reference QHW-R7K-24M

To
Duty consultant, Quennell Hand & Wrist
From
Referring GP or physiotherapist
Patient
Name, date of birth, phone
Where
Hand, wrist or elbow, and which side

Urgency key

  • Routine Seen within ten working days
  • Soon Seen within three working days
  • Urgent Phone us: a consultant calls back within the hour

Concept clinic: times, reference and form are illustrations.

Finding us

Fourteen Ferrier Lane, four minutes from the station.

Opening hours
Mon Tue Wed Thu Fri SatToday Sun
Clinic 8:00 to 18:00 8:00 to 18:00 8:00 to 18:00 8:00 to 20:00 8:00 to 17:00 9:00 to 13:00 Closed
Hand therapy 8:00 to 18:00 8:00 to 19:30 8:00 to 18:00 8:00 to 19:30 8:00 to 17:00 9:00 to 13:00 Closed
Opening hours
Clinic Hand therapy
Monday 8:00 to 18:00 8:00 to 18:00
Tuesday 8:00 to 18:00 8:00 to 19:30
Wednesday 8:00 to 18:00 8:00 to 18:00
Thursday 8:00 to 20:00 8:00 to 19:30
Friday 8:00 to 17:00 8:00 to 17:00
SaturdayToday 9:00 to 13:00 9:00 to 13:00
Sunday Closed Closed
A drawn map of Ferrier Lane in Penbury Cross: the clinic sits on the north side of Ferrier Lane between Station Road and Tanyard Walk, with the car park behind it, the station to the north-west and a bus stop on Tanyard Walk. Quennell Car park Station Bus stop Ferrier Lane Station Road Tanyard Walk Railway
Four minutes on foot

Getting here

Parking
Twenty spaces behind the clinic, four of them wide bays by the door. Free for the length of your appointment.
Step-free
Level entrance from Ferrier Lane, a lift to every floor, and doors that open themselves.
After surgery
You cannot drive home after day surgery. Bring someone, or ask us to book the car we use.
Quennell Hand & Wrist 14 Ferrier Lane Penbury Cross

Call the clinic

01632 960 718 Book a first appointment